Acusis feedback - Printable Version +- MT Forum India (https://mtforum.in) +-- Forum: Medical Transcription (https://mtforum.in/forumdisplay.php?fid=4) +--- Forum: MT Companies (https://mtforum.in/forumdisplay.php?fid=18) +--- Thread: Acusis feedback (/showthread.php?tid=4079) |
Acusis feedback - Accuse-is - 21-10-2015 PAYMENTS • Really the ONLY, ONLY thing I did not have an issue with – the peanuts drop into your bank basket punctually every month even if it is only by the 11th!!! RATES Rates were never revised in the time I was there - have very likely not been revised even ever since Acusis was set up in 2001 HT Quality % Productivity Lines per Day 85 -89.9 90-94.9 95-97.9 98 and above 1-275 0.6 0.7 0.85 1 276-450 0.6 0.75 0.9 1.05 451-600 0.6 0.8 0.9 1.05 601-750 0.6 0.8 0.95 1.15 751+ 0.6 0.8 1 2 • Note the random/erratic matrix – rates do not increase some places even if slab changes • Note that the calculation is on a daily basis so even if you do 750 x 2 = 1500 lines a day you will be paid at the same rate as somebody who did 750 lines DU – additional payments # of doctors transcribed per month (at least 1 file per month) EPT SILVER (1-5 doctors) GOLD (5-30 doctors) PLATINUM (30+ doctors) From To 0 0 0.25 0.35 0.45 0.01 2.49 0.20 0.30 0.40 2.50 4.99 0.15 0.25 0.35 5 7.49 0.10 0.20 0.30 7.50 9.99 0.05 0.15 0.25 10 12.49 0.10 0.20 12.50 14.99 0.05 0.15 15 >15 0.10 • never come across such a system in any other company • note that even if you touch 100+ doctors (like me and at least 1 colleague used to) you are paid same rate as an MT who touches just 30 • there is absolutely no guarantee from Acusis as to whether the doctors who send dictations one month will turn up with even a couple of files the next – if they do not your only option is to add another account – when they introduced VRE the # of doctors literally overnight dropped in my account to about half – whether and how this was related to VRE was unclear although I suspect it had something to do with EMR – Acusis of course feigned ignorance FILE ALLOCATION • Files in your account(s) are in a single pool with access to every MT who does that account o Whenever the files bleed any MT can come pick up the easiest ones – the software does not impose any restrictions – the rules they prescribe are just on paper o They might very well bleed at unearthly hours – even if you work nights because of this you will be paid day rates o the pool is shared by MTs in the Philippines which is a few hours ahead time-wise so they have a jumpstart access everyday SOFTWARE • VRE (that thing!!!) - quality so pathetic better off transcribing afresh – does not even take care of even basic formatting or headings – replete with nonsensical phrases – did not use the VRE text in a single file I did – frankly this was anticipated based on my previous general experience with them • Software is pathetic enough that you wonder why they even bother to develop the thing in-house – there are practically no useful shortcuts – to think that they charge Rs 10K for this junk at the time of joining • I upgraded my hardware to a dual core processor with Win7 – all applications ran faster … except AcuSuite • They have a systems administration department that knows practically nothing of use to MTs so much so I and my colleagues used to sort out our tech problems ourselves instead of asking them LEAVE • What leave ???!!! – even sick leave is granted only in part • They send a mail before each Indian holiday to remind you to “work for the sake of customer satisfaction” QUALITY • A brief review of the samples will leave no doubt as to the quality about which they nonetheless keep shouting from the rooftops • I really have no reason to believe their QA assessment was reasonable GENERAL • Overall their functioning is so very lousy one wonders if it is easier dealing with a government department instead RE: Acusis feedback - jutamaro - 27-10-2015 (21-10-2015, 10:15 PM)Accuse-is Wrote: PAYMENTS RE: Acusis feedback - Mt blaze - 03-11-2015 (27-10-2015, 11:01 PM)jutamaro Wrote:(21-10-2015, 10:15 PM)Accuse-is Wrote: PAYMENTS Hi: Any more feedbacks will be appreciated. RE: Acusis feedback - soapnote - 06-11-2015 How come this company did not close down or get sold over to another group (going the way of HealthScribe/HeartLand/CBay)?! What started with big fanfare and did well initially seems to be another company managed and run by a bunch of butt**holes. Some of the higher management persons (call scoundrels) are NOT EVEN from MT field! |